The Bellagio Solves Industry Challenge with Automated Jackpot Processing

The Bellagio in Las Vegas will launch a new player experience in their high-limit area with International Game Technology’s (IGT') Media Manager and Taxable Accrual server-based applications. Players will be able to automatically process their own taxable jackpot events on the game screen via the Service Window. In addition, Bellagio will gain expanded flexibility for customized and personalized content right at the game. The expected go-live is set for spring 2011.

 

Justin Beltram, vice president of slot operations at Bellagio, said, "In addition to Media Manager, the Taxable Accrual application will give us a new way to elevate the player experience and exceed our customers' expectations. It solves one of the biggest problems in the industry by automating jackpot processing. We're looking forward to giving our players the opportunity to sign off on their jackpots right at the game, eliminating paperwork and wait time. At the same time, Taxable Accrual will boost our reporting accuracy and enhance the customer experience. It's a true win-win for Bellagio."
 

Bellagio will deploy IGT Media Manager in their high-limit area. This award-winning application gives operators the flexibility to instantly deliver fresh, customized, property-branded communications and promotions to players on the game screen via the Service Window.