Back-of-House / Back-Office

Rebrand includes upgrades and new customer tools.

Travelport introduces its latest agency automation tools, self-service support and expanded content available on Travelport+ to create more efficient workflows and improve retail performance.

Optii’s preventative maintenance technology will be the first data-driven offering to help increase engineering efficiency and productivity.

With this merger IDS Next becomes a full-stack enterprise SaaS provider for hotel chains and groups.

The Marketplace will integrate a single application with all operational systems and communication channels in one place.

A recent study reveals a booking and property management mobile app is “extremely important” to run and operate business due to the “convenience of day to day management at your fingertips.” 

Hotels are finding it increasingly difficult to deliver on guest expectations while keeping costs in line and also accommodating staffing challenges.

In particular, Incode will help create a seamless guest identification process that allows guests to identify themselves at their convenience and immediately introduces a magical, personalized experience upon arrival.