Back-of-House / Back-Office

Good Hospitality, provider of hotel development, construction, and management services, is able to more quickly and easily manage details across all of their systems by giving real-time visibility into revenue and expense information.

From computer controlled hotel rooms to remote drive-thru ordering centers and everything in between, new technology is hot. So why have many operators been so slow to jump on the technology bandwagon? Phil Mott, assistant professor at Kendall College's School of Hospitality Management, offers three common reasons.