Automated Task Reminder Solution Minimizes Risk of Neglected Tickets
HOTELbeat has announced the availability of the latest tool in property management efficiency, a Neglected Tickets Report that operates alongside HOTELbeat's industry-leading operations management platform and provides property staff with a critical safety net in ensuring timely task completion.
After simple set up, the Neglected Tickets Report operates by providing users with a daily summary of any assigned tickets that have been left unattended for too long. Each property is able to select a customized timeframe that serves to alert staff to the fact that a guest and/or property-related task is considered neglected. As an integrated aspect of the broader HOTELbeat operations management platform, users can opt-in for the Neglected Tickets Report on the My Alerts page.
HOTELbeat's operation management platform provides properties with a clear and effective ability to assign and track task completion and guest request efficiency. Also serving as the only real-time tool for managing and measuring staff performance, HOTELbeat provides owners and operators with an exclusive window into what staff members are doing, how long it takes them to complete tasks, and the time each specific task should take, by supplying access to updated performance analytics.
After simple set up, the Neglected Tickets Report operates by providing users with a daily summary of any assigned tickets that have been left unattended for too long. Each property is able to select a customized timeframe that serves to alert staff to the fact that a guest and/or property-related task is considered neglected. As an integrated aspect of the broader HOTELbeat operations management platform, users can opt-in for the Neglected Tickets Report on the My Alerts page.
HOTELbeat's operation management platform provides properties with a clear and effective ability to assign and track task completion and guest request efficiency. Also serving as the only real-time tool for managing and measuring staff performance, HOTELbeat provides owners and operators with an exclusive window into what staff members are doing, how long it takes them to complete tasks, and the time each specific task should take, by supplying access to updated performance analytics.