ARTICLES BY THIS AUTHOR
- 1/3/2022
The New Era of Travel: Friendly, Catered Offerings
Offering novel benefits and flexibility, and generating exceptional customer loyalty, will determine those that flourish in the post-COVID era. - 1/3/2022
ShiftGenius by UniFocus Crowned 2021 HTNG TechOvation Award Winner
This awards program continues HTNG’s tradition of showcasing leading innovations in hospitality technology and recognizing hoteliers leading the industry in utilizing new technologies to revolutionize the guest experience. - 1/3/2022
How the Hospitality Industry can Leverage Spatial Data to Curate Personal Guest Experiences
The multiplicity of activities occurring 24/7 within hotels poses a powerful opportunity for the hospitality industry to gain better insight into how guests and employees are interacting within these spaces. - 1/3/2022
AI Collaboration Between P3 and Arvoia Delivers Personalized Guest Experience to Drive Direct Bookings at Hotels
Arvoia’s AI utilizes technology similar to that used by Netflix and Instagram, in order to deliver a unique booking experience to each guest. - 1/2/2022
Creating A Resilient Hospitality Network: Why Enabling Always-On Access for Hotels Is Critical and How to Do So
The consequences of network outages can be ruinous, operationally, financially and reputationally. - 1/2/2022
How Frictionless Payments Can Transform the Hotel Guest Experience
Frictionless payments have the ability to support a customized and simplified hotel stay which benefits both the traveler and hotelier. - 1/2/2022
Meeting 2022 Head on with Revamped Hotel Cleaning Protocols
Confidence in cleanliness may be a deciding factor in both an individual hotel’s success and the continuing return to travel. - 1/2/2022
2021’s Influence in Tech Adoption at Craft Beverage, Food, and Entertainment Providers
From the underdog story of QR codes to the effects of the Great Resignation, here's how hospitality improved on its use of tech during 2021. - 1/2/2022
Look To Tech-Driven Management Solutions for Safe and Profitable Post-Pandemic Travel
From upselling at the point of sale to offering flexible check-ins/outs, hoteliers that make use of innovative technologies will make up for loss revenue and improve operational efficiencies.