Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, has been credited with enhancing the guest entertainment experience at The Andante Inn of Sedona with the implementation of the BeyondTV GuestCast streaming platform. A property featuring stunning views of the nearby Red Rock canyon as well as an array of amenities to meet the comfort needs of any guest, The Andante Inn of Sedona can now also ensure total satisfaction by catering to the now widespread guest demand for seamless access to personalized TV entertainment.
Seeking to provide its guests with a modern entertainment platform mirroring the custom-tailored experiences and ease-of-use that guests now enjoy at home, property leadership sought out a provider with proven expertise in fully delivering on end-user expectations within a hospitality environment. The property notably sought out a solution that could guarantee a hassle-free experience for first-time users, ensure full experience personalization capabilities and provide guests with the confidence of knowing that personal information is always secure.
Following its review of several competing platforms, The Andante Inn of Sedona selected BeyondTV GuestCast thanks to its ability to instantly cast content from virtually any streaming service a guest may wish to access. With guests often encountering frustration when attempting to pair personal devices with a hotel’s casting system, BeyondTV GuestCast also allows the property to sidestep such challenges by providing guests with a simplified pairing process that is as easy as scanning a QR code.
“The quality of guestroom entertainment has become a competitive factor for hospitality businesses across the industry, so our goal was to provide the best possible experience to our guests which we can confidently say has been achieved with BeyondTV GuestCast,” said Anthony Watkins, General Manager of The Andante Inn of Sedona. “After a fast and painless installation, our guests are thrilled with the ease-of-use that BeyondTV GuestCast offers in accessing the content they enjoy on guestroom TVs and we have yet to receive a request for troubleshooting assistance. Unlike smart TVs that require the entering of login information for streaming accounts, BeyondTV GuestCast also sidesteps this need completely which eliminates any possible concerns and maximizes the level of trust our guests have in using the system.”
In addition to not requesting streaming account login details, BeyondTV GuestCast further bolsters guest confidence with the inclusion of advanced device isolation capabilities. This feature significantly prevents either the accidental or malicious casting of content to televisions located in other guestrooms.