Rising Star is Driven by the Customer Experience

Cynthia Hollen, CEO and Co-founder of On My Way Commerce, received the Top Women in Restaurant Technology - Rising Star Award at MURTEC.
Cynthia Hollen

Empowering Hospitality Workers: Why Comprehensive Training is Critical to Combating Human Trafficking

Hospitality workers are an integral part of the fight against human trafficking, and having a staff that knows the signs to watch for and the proper training to react swiftly and safely is vital.
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Enhancing Customer Experiences in Hospitality: Data Strategies Beyond Generative AI

Only when a business’ enterprise data strategy is optimized can AI be empowered to work for the brand.
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2023 Customer Engagement Technology Study: Rewriting the Rules

Our survey of hospitality customers delivers critical insights to restaurant and hotel operators and suppliers about what today’s guests want, including: how customers discover and select restaurant and hotel brands, what guests truly expect from loyalty programs, how the labor crisis has directly affected customers’ experiences and habits, and more.

2023 CETS Teaser

Register for upcoming episodes of The Point here!

These 30-minute engaging discussions with HT editors and a who’s-who of industry execs will get right to The Point on the hottest hotel and restaurant technology topics. Register below for any upcoming episodes that interest you, and check out previous episodes on demand!

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Key Data Points Around Restaurant Payments Technology

Hospitality Technology surveyed IT executives from top restaurant brands across the U.S. for a look at the current state of payments tech.

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2023 Restaurant Technology Study: Going All In

Tech budgets are increasing, with integration, mobile transactions, and digital engagement leading the way.

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2023 Lodging Technology Study: Embracing Mobility & Self-Service

This year's study demonstrates renewed optimism around technology budgets, enthusiasm for research and development, increased concern over persistent labor challenges, and significant investments in the technology that guests demand.

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2023 LTS Teaser