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11/01/2021

7shifts Introduces Online Restaurant Management Academy

New platform offers free online courses designed to meet the needs of restaurant professionals everywhere. 
Anna Wolfe
Senior Editor - Restaurants
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Alina Grosu, Amadou Sanogo posing for the camera

7shifts releases 7shifts Academy — a purpose-built online learning platform designed to help today’s restaurateurs gain the skills necessary to grow their hospitality careers.

[New Study Asks Retail, Hotel and F&B Employees Why They Aren’t Returning to Work]

According to data from the 2020 State of Restaurant Labor Management report 50% of hospitality professionals want more training and professional development opportunities in order to stay engaged and working in the hospitality industry. 7shifts Academy aims to solve this problem by providing free online courses for restaurant workers, owners, and operators with structured courses that will help expand their knowledge in key industry concepts and grow their careers and businesses.

“7shifts is singularly focused on helping restaurants streamline operations with our team management platform that gives them everything they need to better manage their business,” said 7shifts founder and CEO, Jordan Boesch. “By providing world-class training & education for restaurant professionals we are adding to the value we provide to restaurants everywhere, and ultimately hope to provide the resources and training restaurant professionals need so they see hospitality as part of their long-term career paths.”

At launch, four course modules will be available to registrants. Each covers important topics for restaurants, and features a variety of lessons that are catered to every learning style, with video walkthroughs, blog articles, case studies, podcast episodes, and downloadable tools. The four courses available are:

  1. Scheduling: Restaurant success starts with a great schedule. Participants will learn how to create and manage a schedule for optimal restaurant staffing.

  2. Daily Restaurant Management: A restaurateur wears many hats. The course consists of video and audio lessons, blog posts and real-life case studies that cover topics such as facilitating an effective work environment and avoiding common pitfalls.

  3. Hiring & Training: Great people make great teams. Learn how to hire the right people for your team and how to train them up effectively. Participants will learn how to create a staff training manual, effectively interview, and evaluate team performance.

  4. Marketing: Get your restaurant noticed! Learn how to get in front of customers and get them in your seats. Lessons include creating a marketing plan, and digital marketing best practices for restaurants

Help Wanted Everywhere

7shifts new platform arrives on the market as three-fourths of restaurants (74%) say their top challenge is recruiting employees, according to the  National Restaurant Association's mid-year supplement to the 2021 State of the Restaurant Industry Report. Operators have been offering incentives for new hires and added benefits for existing employees.  Tech tools can help to increase job satisfaction for a more positive workplace culture, which is highly correlated to retention

As the industry evolves, new modules will be added to provide restaurant professionals with the most up-to-date, relevant information. Future course modules include important restaurant management topics including cost controls, labor compliance, and tip management.