400+ UK Pizza Hut Delivery Outlets Boosts Efficiency, Revenue with AI-Powered Analytics

2/13/2020

Manthan, an AI-powered Advanced Analytics company, announced that it has successfully deployed Restaurant Analytics Solution across 400 plus Pizza Hut Delivery outlets in the UK. The global pizza giant had zeroed-in on the solution to empower their business owners with easy-to-use insights to make informed business decisions, thereby enhancing business efficiency and revenues.

The solution has been deployed across functions including sales, marketing, operations, guest experience, HR and planning – to create an enterprise-wide move to data-driven decisioning. After analyzing the challenges business users faced due to delayed reporting and lack of insights, Pizza Hut decided to replace an existing Business Insights platform and move to a modern analytics platform with predictive algorithm capabilities and democratize analytics across the organization. Manthan’s Restaurant Analytics solution has enabled access to insights, on-the-go, to their busiest people, significantly reducing inefficiencies and allowing for prompt course corrections.

“Manthan has demonstrated its ability to understand our business and our customers, and has the capability to deliver the highest levels of scalable technology innovation,” said Beverley D'Cruz, Chief Marketing Officer, Pizza Hut Delivery - UK. “The partnership with Manthan has significantly boosted our operational and analytical efficiencies. Manthan not only collated all our data from legacy systems to create a Single Source of Truth, but also created easier access to operational and performance metrics to give us quicker analytical turnaround times.” 

“We have significantly reduced time spent on analysing & driving insights around operational bottlenecks, sales challenges, promotional performance, store benchmarking and delays in reporting. With a 360-degree view of the customer, sales and operations, we are now poised to run a more efficient ship," said Kate Vacovec, Head of Commercial Planning, Pizza Hut UK & Europe. “As a strategic technology partner, Manthan strengthens our ability to bring scalability, speed and disruptive innovation as Pizza Hut continues to elevate the customer experience through greater convenience and personalization. Their technology is a complete game changer for us, and I suspect it will be for the entire hospitality industry.”

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