With Silicon Valley angling to put sensors on everything from wearable devices to dish washers, the hospitality industry will be a target market. Here are the latest headlines, plus 5 tips for getting started with IoT.
3 Major Announcements...
- IBM launched an Internet of Things division that will be powered by more than 2,000 consultants, researchers and developers, who will help clients integrate data from a wide number of sources. Fortune covered the IBM announcement.
- Salesforce announced its Internet of Things Cloud at its Dreamforce Developer Conference. Salesforce Internet of Things Cloud will ingest, filter and transform data from billions of events, and then tie it back to the Salesforce platform where users can work with the data to understand their customers better. Read more at Techcrunch.
- AT&T began the process of remaking itself for the Internet of Things. Inside a workshop in Plano, TX, a team of engineers are working with AT&T partners to turn connected industrial products into a reality. Work ranges from creating 80 million solar powered radios to building industrial sensor networks. Read more at Fortune.
5 Get-Started Tips...
It pays to start experimenting and laying the groundwork now. HT has 5 tips for hotels and restaurants to get started.
2) Ensure openness. Make sure vendor partners are using standard communication protocols to avoid getting locked in to proprietary platforms.
3) Create a vision. IoT projects should start with a goal in mind, such as better efficiency or a well-defined guest experience. Return on investment is already proven in some product areas.
4) Experiment. “Be willing to suffer 75%, 80% or even 90% failure rates,” advises Doug Rice, founder and CEO emeritus of HTNG. “If you’re not, you’re probably not trying enough things.”
5) Vet your vendors. Start-ups can be a rich source of ideas but may not have the capacity to scale, so help them to partner with your larger vendors.
For more on the role of IoT in hospitality, download HT's report, "High Octane Hospitality: The Impact of Internet of Things in Restaurants & Lodging."