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16 Handles Franchisee NYC-FROYO Partners with Dragontail Systems

Dragontail Systems Limited announced that it will progress to a commercial rollout of the Algo System to New York based 16 Handles franchisee NYC-FROYO following a successful trial. The trial period, which was initially set for three months, was concluded before the trial was complete due to immediate positive results and Dragontail and NYC-FROYO will now progress to a commercial rollout to its four 16 Handles branded frozen yoghurt stores, located in New York City. The success of the trial is a significant milestone for the company as it looks to expand the use of the Algo System into the fast-growing frozen yoghurt segment and the U.S. quick service restaurant sector.
"As soon as the trial commenced we saw immediate and outstanding benefits from the Algo System in terms of increasing the efficiency of our operation and improving the average delivery times, and as a result we decided to progress to a rollout to all of our stores before the trial had concluded," said 16 Handles Franchisee Director of Operations Christopher Ballerini.
Dragontail will now target other stores in the 16 Handles network as well as other players in the frozen yoghurt industry. The frozen yoghurt market is said to have experienced rapid growth in recent years with an annual growth rate of 11.6% between 2011 and 2016 and generating annual revenue of US$2 billion.
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