Uniguest Debuts Wayfinder Solution to Improve Guest Engagement

Michal Christine Escobar
Senior Editor, Hotels

Uniguest, a hospitality engagement technology provider, announced the launch of Wayfinder. The Uniguest Wayfinder solution can be used with supported interactive digital signage displays, single-purpose tablets or digital whiteboards. Wayfinder is an extension of the Uniguest content solution that provides an interactive touchscreen map for guests. 

The solution adds convenience and value for guests while providing properties a way to highlight revenue-generating amenities and outlets like restaurants, spas, and shops. Uniguest Wayfinder eliminates the need for paper maps or brochures, while also reducing the daily work time of a receptionist or concierge. 

Wayfinder is designed to capture guest attention and engage them with an approachable central hub of property information. Content includes a full map of the property, navigation to desired destinations, and a sidebar of notable locations. Wayfinder makes it easy to keep guests aware of all the amenities on-site and generates revenue by guiding them to those amenities and outlets. Wayfinder works with properties of all sizes including large and multi-floor properties, resorts and multi-building locations.

Already deployed by a number of properties, Uniguest Wayfinder is an upgrade option for existing clients but can also be purchased as a stand-alone solution. Implementation can be done in as little as two weeks. Maps are made to each property’s specifications with brand logos, styles, and colors incorporated.

This ad will auto-close in 10 seconds