Today’s Tools Put Hospitality Solutions in Workers’ Hands
This article by FileMaker Inc. discusses how to give employees the tools they need to succeed in the demanding hospitality field.
There’s long been a growing awareness that there is life beyond spreadsheets and desktop-bound databases and that IT staff are not the only people who can build technology solutions. Now, hospitality organizations of all sizes are realizing how to harness this concept and put it into practice.
Taking Ownership
Those in the hospitality industry are used to creative problem-solving, often on the go.
But traditionally, they’ve had to wait on the IT department to deliver their technology solutions on a custom level. Today, professionals want custom apps – solutions that are specific to their business. But finding a developer who understands their business as well as they do is essentially impossible. So then, using a tool that enables them to create a customized app or other solution is about taking ownership of the problem and solving it themselves.
So then, why not give them the tools that are easy enough for them to use to create the app itself? One of the key problems hospitality professionals have is the fitness of apps for the workload in their businesses. So, a tool that enables the hospitality pro take control is a huge benefit for organizations.
It’s a huge relief to the IT team, since business demands are immense, creating a time crunch that IT can’t keep up with. One way to offload this IT burden is if, instead of IT creating all these apps, hospitality professionals step in to create the apps themselves. Platforms that don’t require extensive coding experience provide an easy, quick way to address workflow, mapping of information in external sources and mobile app capabilities.
Custom app development platforms empower hospitality companies to take control of their data and put it to work for them, increasing productivity, instead of employees constantly chasing it. It is possible to scale the apps over time as needed, and these apps offer strong reporting and publishing features.