According to data collected by TableSafe Inc., customer payment transactions indicate a recovery of the full-service restaurant industry is gaining momentum. Dollars spent in restaurants during the first quarter of 2021 rose to the highest level since the first quarter of 2020. Transaction revenue also increased 15% in Q1 over Q4 of 2020.
Tablesafe says its data "offers clear indication that full-service restaurants are recovering more quickly and substantially than many in the industry were expecting."
TableSafe’s pay-at-the-table platform is used in full-service restaurants across the country including in 20 of the 30 most populous states, representing approximately 75% of the country’s population.
“We’ve had to reassess every aspect of our business in response to the pandemic, creating a safer, more comfortable experience for our guests,” said James King, Founder and CEO of Titan Hospitality Group. “The payment process is no longer viewed as a mere transaction, but a critical component of guest safety, satisfaction, and ultimately our bottom line. It’s more important than ever to our business, and an important part of the recovery in our industry as a whole.”