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2012 Customer Engagement Technology Study
In this first-of-its-kind research report, HT reveals the results of a comprehensive survey of hotel and restaurant operators’ use of customer engagement technologies, including mobile, social, digital and location-based applications. Find out current and planned implementation rates for things like tablet-based ordering, social media-POS integration, and more. Plus, this research reveals the perceived impact these applications are having on generating customer engagement, and on improving the overall business. -
2012 POS Software & Hardware Showcase
The point-of-sale is perpetually evolving in order to keep up with customers' increasing demands for speed, efficiency and top-notch service. Covering tableside applications, cloud-based solutions, iPad software, online ordering and more, this annual supplement showcases the latest software and hardware solutions that will revolutionize the point-of-sale.