Sunray to Offer Hotels Real-Time Wireless Connection Quality Monitoring & Intelligent Auditing

Sunray, a high-speed internet access (HSIA) business intelligence platform, said it will unveil the next phase in hotel network management innovation in December 2016. In addition to Sunray’s Umbra service suite, this next phase includes real-time wireless connection quality monitoring and an intelligent auditing system.

Hotel IT teams will be able to receive real-time readings from thousands of devices across every level of their network. This provides accurate, easily digestible reporting, alerting and trending of events that can significantly disrupt network performance.

The auditing system runs hundreds of predefined system checks across every single piece of network equipment and provides automatic remediation and/or step-by-step solutions when checks fail. This proactive approach ensures that the hotel network is always operating at peak performance and eliminates often painful troubleshooting that wastes valuable time and resources.

According to Sunray, this ability is critical in today’s environment – particularly for hotels focused on elevating guest experiences beyond the expected luxuries of spa service and fine cuisine.

Sunray’s data collection and analysis leads hotels toward more intelligent purchasing and operational decisions. IT personnel will be able to clearly see and monitor the health of their entire network, as well as every guest device that’s connected to it, and make the proper improvements quickly and efficiently. This improves guest experiences with stronger and more consistent connections across all devices.
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