Study:  One Missed Shift Means Financial Insecurity for Half of Hourly Employees  

Miscommunication, erratic scheduling contribute to financial instability in the hourly workforce, according to WorkJam study.

Most of today’s hourly workforce is living paycheck to paycheck.

For nearly half of employees surveyed, one missed shift means late payments on rent, utilities and other basic necessities, according to new research from digital workplace platform WorkJam.

Titled “The Economic Impact of Missing a Single Shift,” the study is based on data collected from over 1,000 U.S.-based hourly employees and employers across the hospitality, retail, logistics, healthcare and banking industries. It exposes the far-reaching implications of missing a single shift, including being unable to pay utilities on-time (49%), missing rent (27%), and foregoing groceries for a week (25%).

WorkJam says these findings should call attention to the impact miscommunication and erratic scheduling practices has on frontline workers.

But improving scheduling is a tall order for industries still reliant on outdated methods. As the study revealed, 55% of hospitality workers still depend on paper schedules posted in break rooms to determine their weekly shift assignments.

To download the new report, visit:


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