Stayntouch PMS Integrates with Toast PoS, Delivering a Streamlined and Mobile Dining Experience for Hotel Guests

Michal Christine Escobar
Senior Editor, Hotels

Stayntouch, a provider of guest-centric cloud hotel property management systems (PMS) and contactless technology, announced a new direct integration with Toast, an all-in-one digital technology platform purpose-built for the entire restaurant community. 

Toast delivers a comprehensive, mobile solution to enhance the dining experience for both restaurateurs and guests. Toast allows restaurateurs to manage orders, payments and sales on one intuitive, cloud-based platform so they can always remain ahead of the dynamic and evolving hotel restaurant market. 

Stayntouch offers a direct integration with Toast PoS, allowing restaurateurs to look up a guest room and posting status, post charges to a guest’s room, and view a summary of charges in the guest’s folio. In a forthcoming update, users will also be able to post cash and credit card settlements to the PMS folio. Toast PoS offers Stayntouch customers a way to streamline their restaurants’ operations and better connect with their guests. Specifically, Toast PoS can deliver: 

  • A convenient and personalized no-contact dining experience, with online, tableside and kiosk-based ordering, as well as contactless payment options;
  • More efficient back-of-the house operations, with a fully customizable and use-friendly kitchen display system, multi-location management, and centralized inventory controls;
  • Heightened guest engagement, with online ordering that allows guests to order wherever they have an internet connection, an email marketing program that’s fully integrated with the PoS, and customizable gift-card and loyalty programs. 

Keith Corbin, Head of Integration Partnerships at Toast, said “Stayntouch has delivered to the hotel industry what Toast is delivering to restaurants 一 both companies seek to enhance the guest experience with powerful solutions that are comprehensive, easy-to-use and mobile-focused.”

Reid Webster, VP of Partnerships & Strategic Growth at Stayntouch, replied, “We are delighted to integrate with Toast, a company whose vision for reimagining the restaurant operating system meshes perfectly with our mission of doing the same across hospitality. We share a passion for simplifying administrative and management tasks and creating a more seamless and personalized experience for guests of restaurants and hotels alike. As we formally announce our direct integration with Toast, we’re excited to give our hotel customers a broader set of options to deliver an exceptional customer experience in the restaurant, across the hotel, and throughout the customer journey.”

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