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Starfleet Research: Hoteliers Looking to Upgrade Property Management Systems

Until recently, there was no single software application for managing or automating all of the different functions that take place at a hotel or resort in a unified and integrated fashion. However, next-generation property management solutions (PMS) are empowering hoteliers to drive ever-increasing levels of efficiency and effectiveness. And hoteliers are looking to upgrade their PMS systems.

In fact, The 2016 Smart Decision Guide to Hotel Property Management Systems, a research report by Starfleet Research, the IT market research arm of Starfleet Media, found that more than one-quarter (27%) of hoteliers who have not upgraded their property management system within the past 3 years plan to do so in the next 12 months.

Previous editions of this annual guide provide hoteliers the newest research findings, insights and recommendations for streamlining their hotel or resort operations and increasing occupancy, revenues and profitability. The 2016 edition is updated and expanded to highlight emerging trends and new technology innovation, with a focus on the role of PMS in improving the overall guest experience.

The research for this 44-page Smart Decision Guide is based on data collected from 212 qualified survey respondents across different geographies, different types of lodging properties and different levels of the organization. The content was independently produced, providing for unbiased, fact-based information. The underwriters of this Smart Decision Guide include the following industry leaders: Agilysys, Infor, MaestroPMS, Oracle Hospitality and Sabre.
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