Sheraton Porto Hotel & SPA Implements Nonius Cast Product

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Sheraton Porto Hotel & SPA Implements Nonius Cast Product

11/25/2019

HDP Group has upgraded and expanded Nonius' technology presence at its Sheraton hotel, located in Oporto, expected to offer an even more complete experience to its guests.

The Sheraton brand hotel, which is part of the Marriott group, is a reference for a 5 star stay in the city of Oporto. A Nonius partner since 2010, Sheraton Porto Hotel & SPA has been using its technologies over the years, making its communication and entertainment products available to its customers. Today the hotel offers its guests Nonius’ Interactive TV, Content, Cast and Internet Management.

“Nonius' choice as the hotel's technology partner dates back to 2010, when we chose them to provide a small Internet access control solution for our business center. The partnership proved very interesting from the beginning. Both for the availability and the proximity support policy, as well as for the continued development of new technology solutions from Nonius. So, we began to view this partner as a natural solution for implementing new guest facing technologies,” says Emanuel Silva - IT Manager at Sheraton Porto Hotel & Spa.

Aiming at enhancing the guest experience, 9 years ago the hotel provided Nonius Interactive TV system and high quality and relevant Content to its guests. For nearly a decade the technology deployed in the hotel has earned positive reviews from its customers and resulted in the hotel choosing the latest Nonius Interactive TV software update.

The new system has new features that make communicating and delivering information to guests even more efficient. The home screen has also been updated to easily deliver the content they want. In addition to the software, TVs were also upgraded and Nonius was responsible for the replacement for LG’s Smart Pro:Centric model, with larger-sized, high-definition.

A highlight of this project was the reuse of the existing infrastructure in the hotel, which reduced the investment, thanks to the close collaboration with the hotel staff.

Sheraton Porto Hotel and SPA also implemented Nonius Cast to access their own content from home on their room TV in a practical and secure manner. To ensure balanced bandwidth distribution to all customers in the various areas of the hotel, both in the rooms and in the common areas, Nonius HSIA product has been installed.

In 2016, the WGS20K was upgraded to meet growing demand due to the use of smartphones connected to the hotel’s Wi-Fi. With this new product, it has been possible to maintain the efficiency and fairness of internet distribution for the various guest equipment.