Routier Partners to Innovate the Guest Journey

Global guest engagement and AI company Routier is expanding its presence and offerings in Southern Africa through its local trusted tourism software solutions provider Hostech. Hostech and Routier will provide guest and staff engagement and communication solutions throughout the hospitality industry in Southern Africa.

The partnership is expected to deliver software solutions to the hospitality industry in South Africa and neighboring countries, that range from increasing direct bookings to enhancing operational efficiencies to an Omni-Channel AI-based solution that will enable guests wherever they are to reach out to the hotel staff seamlessly, effortlessly and using their preferred communication channel.

This first-of-its-kind collaboration in Africa will serve as a hub for hospitality innovation, knowledge, skills and tools for the industry. Hostech and Routier will provide solutions for all tiers of the industry, including corporate level, property level and guest level.