Customer Experience Yields Competitive EdgeRestaurant leaders reach across the aisle to collaborate on taking guest experience to the next level Next-Gen CX: #HTREST Keynote Shakes Up Biz as UsualJohnny Earle, aka "Johnny Cupcakes," will kick off the 2016 Restaurant Executive Summit with his unique strategies for creating memorable customer experiences. 3 Keys to Successful Digital Marketing Expert to offer crash course in digital marketing priorities for restaurant execs at 2016 Restaurant Executive Summit. Hospitality Technology Opens Nominations for 2016 Restaurant Breakthrough Awards Hospitality Technology Magazine seeks to honor restaurant companies for outstanding business innovation.