Hotels will boost in-room technology budgets in 2015 with mobility topping the must-do list for many. HT connects with industry executives to find out what next-generation technologies hotels are forging ahead with in 2015.
Next generation locks are not only standing guard against theft with high-tech capabilities, but are also helping to streamline overall room control and monitoring. Benefits range from greater reliability, to interrogation capabilities, to remote access and control.
There’s a real and growing trend among hotel operators to deploy mobile key technology. HT gets input from experienced hotels on some of the latest solutions, plus how they’re managing security concerns.
Many hotel operators are equipping staff with mobile devices, allowing them to perform duties from anywhere on the property. Whether it's smartphones or tablets, company-owned or BYOD, many operations are being performed on the go.
The importance of data security in the hospitality industry has increased in recent years with the rise of online bookings and the additional data collection avenues available, such as social media, mobile applications and website booking engines.
Hoteliers must constantly evaluate how guest's in-room expectations are being met. As smartphone and tablet technologies continue to expand into in-room controls, hotel IT executives should be asking themselves these four burning questions.
The latest revenue management systems are helping operators forecast demand, segment guests and optimize pricing, while also remaining consistent across all partner websites, such as Expedia and Travelocity.