The hospitality market is in the midst of a massive transformation in technology, operations, and guest engagement. But will ‘high-tech’ advancements always conflict with ‘high-touch’ hospitality?
When choosing a property-management system provider, hoteliers should research the system’s depth of feature set, upgrade frequency and inclusions, APIs and integration partnerships, support communication channels, and versatility of education offerings.
Radisson Hotel Group Americas will be one of the first hotel companies to integrate Zingle with every hotel’s property management system (PMS), along with being one of the first to mandate Zingle as a brand standard.
By acquiring Cenium, the Mews Hospitality Cloud aims to implement Mews’ technology across the full Nordic Choice Hotels portfolio of 200+ full-service hotels.
Hoteliers should talk to their PMS provider about implementing an automated back-up plan with an on-premises deployment, or about options to get hosted in the cloud with managed backups; Being prepared and diligent is key to protection.
By partnering with Operto, Jetstream now provides keyless entry, noise monitoring, and energy management as part of its fully outsourced white label solution.