PMS to Aid Wheatleigh in Preservation of Winning Guest Service Rep

The Wheatleigh in Lenox, MA will implement the ResortSuite PMS, F&B and concierge modules to manage accommodation, dining and spa operations. Wheatleigh is a member of The Leading Small Hotels of the World and has acquired various prestigious awards including, Travel & Leisure's The World's Best Hotels: Top 100, and Andrew Harper's Hideaway Report's Hotel of the Year. Committed to maintaining a flawless standard in guest service, Wheatleigh required a modern system that would manage guest preferences and activities inclusively, including, their initial room reservation through to their dining and spa experiences.

"We were extremely impressed by the solution's ability to store and share critical guest information across the entire property without interfacing," says Linfield Simon, owner of Wheatleigh. "The overall capabilities of the system, including the enterprise-wide views, the team's knowledge of the boutique hotel business model, and the commitment to ongoing product development were the reasons we chose ResortSuite."

ResortSuite, a provider of integrated, guest-centric hospitality management software solutions.