Payment Security

As hotels expand the functionality of their networks to improve the guest experience, they are presented with increased security challenges. These challenges span regulatory changes, new technologies and changes in operational processes. Managing the security component of these changes is complex, time consuming and requires a specialized skillset. In this executive Q&A, Charlotte Baker, CEO of Digital Hands, talks about some of the latest challenges hotels face in protecting their networks, their guests, and their businesses.

In the near-distant past, bar operators were shaking kegs to see how much beer was left and high-end restaurants were printing and reprinting heavy, multi-page wine lists to provide to their patrons. Now bar operators are employing the latest technologies to create consistency for customers and control inventory for a better bottom line.