Through the integration between Optii and Sojern’s Guest Experience Solutions, hoteliers can streamline, automate, manage, and measure everything from request to fulfillment.
Work to implement the solution began in January 2023, and the goal is for all hotels and most central functions to be connected to the new platform by the first half of 2024.
The hospitality solution allows integrated management of all areas of the property – guestrooms, public areas, event spaces, and private residences – via a single dashboard.
One year after bartaco won the 2022 MURTEC Breakthrough Enterprise Innovator award, HT checks in to explore how they use guest feedback and data to enhance back-of-house operations.