Operations

The Little Nell Launches INTELITY’s Platform to Elevate Guest Experience
INTELITY’s smart-room tablets enhance the five-star property’s digital services and offerings for both guests and staff.
World Cinema and ServiceNow Announce Collaboration
World Cinema will leverage the Now Platform to deliver frictionless customer service experiences to hotels and properties worldwide.

Back-of-House / Back-Office
Concord Hospitality Standardizes Accounting on Aptech’s PVNG Cloud-Based Enterprise Financial System
Concord's 112 hotels will use the hotel accounting software.
Operations
Epson Announces Moverio Assist: "See-What-I-See" Remote Assistance, Inspection Solution for Epson Moverio Smart Glasses
Smart glasses enable real-time collaboration between remote experts and on-site personnel, making repairs faster and with fewer mistakes.
House Keeping
ALICE Unveils New Solution to Enhance Housekeeping Productivity and Save Costs
New tools help streamline housekeeping operations, while improving guest experiences.
House Keeping
HITEC 2019 NEWS: Quore to Feature ‘Friendlier’ Housekeeping, Engineering, Work Order Automation and Preventive Maintenance Solutions at HITEC Minneapolis
Visit Quore in Booth 1940, June 17 to 20, at the Minneapolis Convention Center
Artificial Intelligence / AI
The Desoto in Savannah Selects Go Moment’s Ivy Smartconcierge
Smartconcierge welcomed at three Sotherly Hotels’ luxury independent properties to streamline staff operations, elevate service and generate more revenue opportunities.
Supply Chain
5 Tips for Leveraging Technology in the Supply Chain
Spring-check-up: food waste costs U.S. businesses $25 billion annually
Back-of-House / Back-Office
Going Beyond Dashboards
Restaurant finance executives discuss best practices for improving efficiencies and empowering employees with actionable insights.
Cloud Computing
Building Blocks for Restaurant of the Future
Evolving diner expectations put demands on restaurants to provide data-driven digital experience that provide seamless, customized service
Property Management Systems
4 Business Challenges & How the PMS is the Solution
Broader view of property management systems yields more productive, satisfied employees and efficient, secure operations.
Property Management Systems
Sudima Hotel Group Streamlines Hotel Operations, Improves Customer Service with Infor
New Zealand hotel chain deploys cloud-based technology to digitally transform its business.
Back-of-House / Back-Office
Chili Piper's New Solution Allows Event Managers to Book, Manage and Track All Individual and Group Meetings at Events
Events solution helps improve and measure event ROI.
Revenue Management
eRevMax Expands in Indonesia with OTA Hoterip.com
Partnership extends online channel management and reservation delivery to Hoterip.com's hotel customers.

A collection of news, articles and other featured content about Operations.