As cities overhaul mass transit systems to offer residents targeted, proximity-based notifications, hotels could improve the guest experience with similar technologies.
When guests logon to a location's free WiFi and provide their email address, they receive a free shot of beer and the restaurant receives highly coveted marketing data with a projected 89% ROI.
Carlo's Bakery of the hit TV show "Cake Boss" on TLC debuted MetTel Wi-Fi Analytics, designed to elevate the customer experience with digital behavioral insights.
After installing 576 access points at its 815 room resort, the peak number of devices concurrently connected to the network rose from 800 to 3,800 while trouble tickets were reduced to nearly zero per week.