Mobile Key (Digital Key)

The digital eco-system will include features such as online and mobile check in, in hotel payment, the ‘Accor Key’ – a digital key solution, digital F&B services and guest relations via Whatsapp throughout the stay.

LoungeUp, a guest relationship management platform for the hospitality industry, has developed a module for managing mobile keys, accessible on hotel guests' smartphones.

Whole spa rentals, robot butlers, and workcations are just a few things hotels are doing differently in a pandemic-driven world.

Automation, keyless access, online payments and digital verification are hallmarks of these brands.

Customers will receive their room key virtually upon downloading Accor’s digital key app and can then access guestrooms, meeting rooms, and elevators using their smartphone.

This study reflects adversity — most notably, the impact of COVID-19 and flat or shrinking IT budgets — but also opportunities to embrace emerging solutions.

Becomes first major hotel company to offer mobile check-in and checkout at scale across economy and midscale segments.

Angie Hospitality has released a new eBook to discuss how the pandemic has been a catalyst to rapid change and innovation and what’s in store for hotels.