Digital growth is driving travel app downloads, but hospitality must ask itself: "Is my CX strategy growing with it?"
Hospitality organizations must offer consumers a simpler process, greater engagement and data auto-population for the best booking results.
MiKEY offers hotels mobile check-in, check-out, and digital key functionality via a mobile app.
Mobile 2.0 offers users for faster, more flexible scheduling on-the-go.
Restaurants with mobile technologies that solve guest problems and speak to their needs and wants will improve guest satisfaction, operations and revenue rather than just offering a one-size-fits-all solution.
Partnership drives mobile, operations; offers dashboard, switchboard and customizable API integrations.
Mobile app takes food safety and line checks mobile, documenting the critical pages and tasks securely in the cloud.
Created by TripCraft, the mobile app gives EAST, Miami guests access to mobile check-in, mobile keys, and curated information about the property.
The OpenKey solution will offer the option of remote check in, enabling guests to bypass the front desk.
With Deloitte's help, the redesigned mobile ordering platform will enhance the customer experience and streamline online ordering capabilities.
McDonald's Franchisee, Jack in the Box focus on kiosks, mobile app tech respectively.
When it comes to hotel marketing strategies, email remains an effective tool and a fairly inexpensive one at that.
Red Roof CMO discusses how the company is developing innovative technologies to increase customer value and loyalty.
All 45 new locations enjoy strengthened payment security with Ziosk point-to-point encryption, EMV and mobile wallet.