Lunchbox launches Lunchbox 2.0, an all-in-one suite of products that empowers restaurants to deploy a robust ordering system.
Lunchbox was built by restaurateurs for restaurateurs to consolidate ordering and guest engagement tools. The year-long process to their newest unveiling took the company's learnings across their 72M processed orders and 10,000+ support tickets, to redevelop a product suite that answers operators' current problems across restaurant tech.
[72% of consumers prefer to order delivery direct from the restaurant, according to HT's 2022 Customer Engagement Technology Study.]
Rebuilding the platform from scratch, Lunchbox 2.0 reinvisions the company's mission, bridging any and all gaps between tech stacks and the restaurant industry.
With Lunchbox 2.0, restaurants will gain access to both new and upgraded features:
- Web and App Ordering
- Marketing CRM: The newest additions to the product suite let restaurants engage directly with their guests, empowering them to deliver stronger personalized emails, mobile app push notifications, and SMS.
- Order Aggregation: Real-time order throttling and price inflation for specific items, locations, or markets.
- Integrations: Offering direct access to operators with over 100 integrations of industry restaurant technology.
- UI/UX: An improved guest ordering experience.
"Our initial suite of offerings empowered restaurants across the board. It walked so that Lunchbox 2.0 could sprint." says CEO and Cofounder, Nabeel Alamgir. "Lunchbox 2.0 is a massive jump forward with features that are polished and data driven. We listened to our operators and have built features that hone in on the guest experience and operational scalability."