Loyalty

Customer engagement and loyalty platform expands offerings to allow 24-7 purchases of digital gift cards.

Keith Barr discusses how its loyalty program and cloud-based tech platform – Concerto – is improving guest experience.

Best Western Hotels & Resorts’ loyalty program earns number five spot in list of best hotel rewards programs.

Marriott to grow all-inclusive segment by leveraging its Marriott Bonvoy travel program and iconic brands including The Ritz-Carlton and Westin Hotels & Resorts.

Redesigned app unlocks new experiences for World of Hyatt members.

Attributes success to compelling partnerships with other companies and high on-property enrollment success.

Integration allows SHR Windsurfer clients who have a loyalty program the opportunity to set dynamic room rates based off of members’ profile and value.

With consumers desiring unique, immediate experiences, loyalty partnerships could be a way to better understand and market to mutual customers.