Lodging

How FRHI Hotels & Resorts connected worldwide staff with a mobile and online platform. FRHI's internal communications project manager shares how an internal communications team established a vision of efficient, two-way communication based on achieving three goals: increase awareness of the FRHI brand; facilitate employee communication; and reach employees with inactive email accounts.

Improve everything from ops to business performance by finding and utilizing biz insights.  Sponsored.

HT's Group Editor-in-Chief, Abigail Lorden discusses the importance of hospitality operators knowing their customers and acting on data to send perfectly timed and relevant communications.

When staying at a hotel, guests not only expect to stay connected through those devices via Wi-Fi, but they also want the ability to make phone calls from their mobile phones without fighting for a signal or getting dropped mid call. Despite limited control, hotel operators can implement changes to improve cellular signals with carrier and FCC approval.

HT's annual Lodging Technology Study reveals that hotels plan record-high technology spending in a push to enable mobility, upgrade systems and boost security. Sponsored.

SkyTouch Hotel OS chosen by Vagabond Inn to expand operational capabilities and enhance guest experience.

Medallia software aligns operations for mountain resort operator.

Sabre commissioned study finds guests are increasingly willing to share data in exchange for personalized hotel service.