Labor/Workforce Mgmt/Scheduling

From biometrics to advanced forecasting tools, lodging and foodservice operators discuss the top technologies that are helping them to better manage their labor dollars while still meeting employees' needs.

A new study asked hotel managers to evaluate the performance of recent college graduates in an effort to determine the role of operational IT in formal education. Results indicate that there new hires are ill-prepared.

Fully recovered from his nearly-fatal run-in with a bus during the 2009 Super Bowl, Jack (namesake and fictitious founder of Jack in the Box restaurants) is entertaining web site visitors with playful interactive technology. Meanwhile, the IT team behind the scenes is working on several innovative projects to help Jack in the Box bring efficiency and effective communication tools to guests and franchisees. HT talks with CIO Debra Jensen and VP of systems development Michael Verdesca.

TimeManagement's TMx labor management tool enabled The Restaurant Company to maintain profit margins and control labor costs over the past 18 months.

The system is centralized and hosted, providing visibility at the corporate level and improved standardization across Red Lion's portfolio.

Magnolia Hotels leverages a PCI compliant, cloud-based property management system to secure sensitive information while centralizing proprietary guest data across five properties. The result: thousands upon thousands of dollars in additional revenue.

The successful pilot of an e-learning and training development program across 35 locations has generated savings estimated at GBP 5,000 for Pizza Express.

The Payroll City Interface Module automatically gathers all of the pertinent information that is stored in each client's timekeeping system, encrypts it for security and submits the data to Payroll City for processing.