Joblist Survey Finds 50% of Former Hospitality Workers Refuse to Return to the Industry

These workers are transitioning out of the industry in search of a different work setting (52%), higher pay (45%), better benefits (29%), and more schedule flexibility (19%).
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Despite witnessing the highest levels of job seeker confidence in over a year, the job market continues to face a number of challenges, according to the Q2 2021 U.S. Job Market Report announced today by job search platform Joblist, a Wilbur Labs company. The report describes a high degree of uncertainty among job seekers, with many citing concerns about the state of workplace benefits, especially healthcare, while others are highly reluctant to consider hospitality positions—if at all.

Pandemic-related concerns continue to impact the U.S. job market, according to the study that surveyed over 30,000  job seekers from around the country. While hiring has picked up substantially in recent months, the unemployment rate remains high compared to pre-pandemic levels. The Joblist report substantiates the concerns of potential new hires in this challenging market:

  • 74% of job seekers believe employers need to re-evaluate the workplace benefits they offer after the pandemic.
  • 38% of former hospitality workers report that they are not even considering a restaurant, bar, or hotel job for their next position.
  • About 28% of unvaccinated job seekers said they would get the vaccine because of an employer incentive, while 46% would not (25% were unsure).
  • 62% of recent graduates from high school and college believe that finding a job now is more difficult than in non-pandemic times. 

Despite these uncertainties, job seeker confidence has been trending upwards since December, and is currently at the highest level since Joblist started measuring job seekers’ future outlook last July.

Workers are Unhappy with Workplace Benefits

While still running second to financial compensation in importance, workplace benefits are critical. A majority (77%) of job seekers think workplace benefits are important or very important, and over half (55%) would even consider taking a lower-paying job that offered better benefits. Yet nearly three-quarters of all respondents believe employers need to re-evaluate their benefit offerings. Less than 10% of job seekers put perks like free food or gyms at the top of their list of important workplace benefits.

Hospitality Continues to Struggle

Despite the increases in wages that many hospitality employers are implementing, the majority (60%) of job seekers are simply not interested. Among workers with previous hospitality experience, 38% report that they are not even considering a hospitality job for their next position. These workers are transitioning out of the industry in search of a different work setting (52%), higher pay (45%), better benefits (29%), and more schedule flexibility (19%). Over 50% of former hospitality workers who are looking for other work say that no pay increase or incentive would make them return to their old restaurant, bar, or hotel job.

Vaccination Policies Influencing Decisions

Many job seekers view COVID-19 vaccines positively when it comes to the job market and in-person work. 55% of all job seekers are comfortable with in-person work right now. However, about one in three are unsure about the vaccines’ impact on the jobs market. Most (57%) said they would take a job with a company that required vaccination, while only 27% said they would not. Unvaccinated job seekers are much more likely (59%) to say they would not take a job with a company that mandated vaccination.

Prospects for Graduates Slowly Improve

Recent college and high school graduates are in a better position to find jobs than last year, but are still facing an unusual job market that has not fully recovered. Recent grads from four-year colleges were more likely than high school grads to think it is more difficult to find a job now than in non-pandemic times (73% compared to 58%). Furthermore, 48% of recent graduates say that the pandemic has made them rethink the kind of job they’re looking for. Nearly half (43%) said hiring in their industry of choice has been affected by the pandemic.

Trends on the Upswing

Overall, the U.S. job situation continues to improve. The Joblist measure of how job seekers feel each month about their employment prospects—the Job Seeker Confidence Index—has reached its highest level (67.3) since the company began tracking this metric. Job seeker views on the job market have improved steadily over the last quarter, with the number of respondents viewing the job market as “somewhat difficult” or “difficult” fell from 40% in April to 35% in June.

“With over half of all eligible Americans now fully vaccinated against COVID-19, the national employment picture should continue to improve through the summer months,” stated Kevin Harrington, CEO of Joblist. “Employers will need to be competitive in their compensation offers, especially when it comes to benefits, to attract the best workers in this improving market.”

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