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Interactive, Experiential Digital Platform Personalizes Recommendations for Hotel Guests

Renaissance New York Midtown Hotel, which opened March 21, 2016, will bring Time Out New York, the city guide, directly to guests via an interactive, experiential digital platform.  Renaissance’s new U.S. flagship, the property showcases technology never before seen in a New York hotel, catering to the Next Generation business traveler.
The hotel’s team of “Navigators,” lifestyle concierges with hyper-local knowledge, will work in partnership with Time Out to curate this continuously changing database with detailed information on events, restaurants, shopping venues, shows, and other local discoveries near the hotel. Patrons seeking personalized recommendations based on unique interests and highly specialized requests can work directly with the Navigators at the “Navigator Table” located on the 6th floor lobby, while the hotel’s “Discovery Portal” will deliver an overview of current hotspots in the hotel’s neighborhood, the Garment District, and beyond.
Located between the hotel’s 34th and 35th street entrances, the Discovery Portal will come to life as guests easily activate prompts projected on the floor. Based on guest’s selections (including time of day and walking distance from the hotel in 5 to 20 minutes), exclusive Time Out content will appear on the colorful, interactive screen, ready for selection with just a point of the finger or tap of the foot.
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