Hyatt Launches Free Wi-Fi to All Guests Worldwide

2/18/2015
Effective February 14, 2015, all Hyatt hotels and resorts worldwide will provide free Wi-Fi to guests independent of booking method or loyalty program participation. This industry-leading offer will be available to guests on an unlimited number of mobile devices or laptops in guest rooms and social spaces at Hyatt-branded hotels.
 
More than 500 Hyatt-branded hotels and resorts worldwide are excited to now provide Wi-Fi free of charge in guestrooms and social spaces, no strings attached.
 
Platinum and Diamond Hyatt Gold Passport members will receive a free upgrade to premium Wi-Fi service in those spaces wherever available, and guests will have the option to purchase premium service in those locations. Nearly 90 percent of Hyatt hotels around the world have made investments in their networks in the past three years.
 
The sign-on process to access free Wi-Fi will vary by property. While free Wi-Fi is available in guest rooms and social spaces such as lobbies and Hyatt-operated restaurants, it does not extend to meeting rooms, where bandwidth demand varies by the number of event attendees. Hotels will continue to work with organizers individually to procure appropriate support for an optimal experience.
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