All entrants will deliver a five-minute presentation on Wednesday, March 2 to a judging panel of hotel IT executives and a live audience at the HTNG North American Conference. A judging panel of senior hospitality IT executives will select three finalists to repeat their presentations in the general session on the next day, where the full audience will pick the winners in a live poll.
“The presentations deliver an overview of the latest innovations, and the live voting process allows HTNG members to voice their opinions and support emerging technologies that will drive better guest satisfaction,” explains Michael Blake, Executive Vice President & CEO of HTNG.
In addition to receiving a trophy during a ceremony at the conference, winning technologies will be featured in an article by the competition media sponsor Hospitality Technology magazine, announced in an HTNG press release and promoted through HTNG’s website and social media.
The 2015 entries are as follows:
Above Property: Above Property’s Inline Revenue Management module allows real-time pricing and availability adjustments based on occupancy, seasonal trends, forecast, weather, booking pace, and competitive data. Leveraging Above Property’s global, multi- cloud, always-on travel platform, each transaction is processed in real-time through our proprietary travel pricing engine. Hotels maximize revenue through real-time execution of their revenue optimization strategy versus once a day updates from today’s revenue management system providers. Inline Revenue Management lets hotels manage in the NOW.
Alice: ALICE is the first cloud based hotel service management platform that connects the entire hotel: front of house, back of house, and guest communication.
- Drive deeper engagement with your guests through mobile, web and SMS communication.
- Connect every staff department, though mobile and web request management
- Improve your operations though finance level analytics reporting
Cendyn: eInsight CRM provides hotels and resorts a cloud- based Data Intelligence solution to understand and respond to guest behavior. The central data warehouse creates a comprehensive, single view of all guest data to manage history, value, behavior, desire, and intent. eInsight models profiles, reports outcomes, predicts future behavior, and provides an advanced rules-based communication platform to drive personalized messaging across all channels. The results are improved guest satisfaction, loyalty, and higher returns on investment.
DCI Design Communications LLC: VCORE is DCI’s Cloud Hosted Hospitality Voice & Unified Communications Software as a Service solution that delivers enterprise hosted voice services and significantly reduces costs by eliminating the need for traditional, on-premise PBX hardware, software and maintenance. VCORE has certified PMS integration to all brand PMS systems and resides on a global enterprise carrier platform and hosted ACD call center. Combined with DCI’s unmatched engineering and implementation expertise, this solution is a win-win for properties.
Glowing.io: Muli-channel, multi-lingual mobile messaging. Virtually everyone texts or messages; but, why can’t guests and hotel staff easily communicate with each other in this way? Glowing.io enables in- the-moment mobile messaging amongst hotel staff and guests IN the messaging platform each guest prefers (SMS, Whatsapp, Wechat, etc.), and IN the language each guest prefers. No new apps for guests (easy). 100% cloud-based for hotels (easy).
Guestware: New Guestware chat functionality enables guests to chat with service agents throughout their visit. Guestware chat provides an efficient platform to seamlessly receive communication from guests and process it directly into a traditional back office request management system insuring no requests slip through the cracks. HTNG integration standards enable hoteliers to embed Guestware chat where ever they see fit. Guestware chat was successfully deployed to a global brand in 2015.
Hospitality Financial and Technology Professionals: Produced by Hospitality Financial and Technology Professionals (HFTP), and powered by hsyndicate, the Pineapplesearch.com site is an aggregated content destination that focuses on news, articles and reports of primary interest to the hospitality industry, with priority placed on information-based results. The site is a super-charged resource, with numerous functionalities to help customize a hospitality-specific search. Pineapplesearch brings together content from industry-specific RSS feeds, publications, reports, feature articles, white papers and more.
Interel: Interel’s WMS (Water Management System) is the worlds first, TCP-IP based hospitality guestroom water management solution which includes; the WMS Water Control Unit: which allows the WMS solution to be online and control single or groups of guestroom basin and shower water temperatures and flows as well as monitor water consumption to optimize guest experience and water usage/savings. The WMS Electromechanical Valves which deliver precise, intuitive and attractively designed capacitive touch, icon-based guestroom basin and shower control panels.
MCOM Media Communications: HOTstream moves off-premises. HOTstream Cloud edition is an interactive TV solution that runs completely on the cloud with no on-premises server installation required. Hotels can enjoy our full interactive service portfolio including video-on- demand services just by pointing the Smart TVs or Smart STBs to our cloud platform. Operating from the cloud means the Hotel no longer has to operate and maintain infrastructure to deploy state-of-the- art interactive TV services, making the choice easier than ever.
Monscierge: Staff-facing application for communication between property and guests as well as managerial oversight, including immediate information on job performance, task assignment and management, and request fulfillment. Instantaneous feedback enables monitoring of operations and mitigates issues in real-time for better operational efficiency and guest satisfaction. Scale affordably with high staff adoption due to minimal operational impact and user-friendly experience. Unrivaled speed to market with global expansion.
RateGain: Unity by RateGain, is an revenue optimization suite that helps hotels streamline their rate intelligence, reputation management, pricing optimization and distribution systems into one unified box by combining all the above in a easy to use single cloud platform. Unity delivers optimized prices by considering multiple factors such as competitive pricing, reviews and ratings, market compression, Occupancy data etc. & the same system helps hotels distribute those optimized prices to over 600 channels globally. Unity helps hotels increase Revpar by up to 15%.
RoamingAround: RoamingAround provides the next-generation location services platform matching fine-tuned detection of a user’s geo-spatial location (GPS&BLE) with sophisticated matching to their preferences. It’s available as a mobile SDK but for users that want to start experimenting with location-based services today, it’s also available as part of a unique technology which turns your mobile-enabled website into a fully-featured mobile app--with notification, coupon, and preference management, as well as support for location-based-ordering.
Savioke, Inc.: Relay is the first autonomous robot for hotels. It delivers amenities to guest rooms quickly (typically under 5 minutes), delighting guests and leaving staff free to interact with guests. Beyond amenities, Relay can take grab-and-go food, beverages, (one hotel is delivering Starbucks) and other times to support housekeeping staff. Relay supports process innovation, raising the service level at hotels for very little additional cost. Relay has done over 15,000 deliveries to date.
Single Digits, Inc.: Single Digits successfully launched the first HotSpot2.0 in the hospitality industry for rooms and public space. Our cutting edge software enabled us to craft an end to end turnkey carrier grade HotSpot2.0 solution that covers everything from subscriber provisioning to authenticating end users to wireless networks. The impact to brand reputation and guest loyalty will be significant. Initial deployment was at California’s San Jose Marriott while supporting the Wireless Broadband Alliances’ annual Wi-Fi Global Congress.
Travel Tripper: Automated BRG is a price matching widget installed into a hotel’s booking engine. When a guest checks for rates availability, the widget instantly compares the hotel’s current rate with several OTAs. If a lower price is found anywhere else, the widget automatically price matches the lower rate (with discount, if the hotel chooses) so the guest is guaranteed the best rate at booking. This effectively eliminates the need for archaic best rate guarantee programs.
To register or more information for the HTNG 2016 North American Conference, please visit. http://htng.org/conferences/north-american/
Senior Marketing Manager
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Abigail A. Lorden
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