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HT-NEXT: 5 Habits All Successful Leaders Practice to Remove Friction from Operations

In 1930, world famous economist Richard Keynes predicted that in 2017 we would be working 15 hours per day due to advances in technology. Why was he so wrong and how do leaders today remain focused in an unfocused world? How do we ensure technology works for people rather than people working for technology?
During #HTNEXT, Erik Qualman, an entrepreneur, technology and social media expert, professor and author, will present on this topic during his session titled: "Creating Frictionless Experiences Through Digital Leadership." During his session, Qualman will share five habits that all successful leaders practice and how embracing these behaviors will not only increase productivity but help remove friction from operations and ultimately drive success. Attendees will also learn the top future trends and why they matter; combine online and offline worlds for frictionless service; the art of being “flawsome” – fail fast, fail forward, fail better; the importance of avoiding through-put traps to produce output and find out the fact and fiction about online hotel reviews. The session will take place on Tuesday, April 11 from 2 p.m. to 2:50 p.m.
Often called a Digital Dale Carnegie and The Tony Robbins of Tech, Erik Qualman is an international bestselling author and motivational keynote speaker. His latest book What Happens in Vegas Stays on YouTube is a Pulitzer Prize nominated work and he was voted the 2nd Most Likeable Author in the World behind Harry Potter’s J.K. Rowling for his first book: Digital Leader.
Qualman delivers 50 performances per year. He has spoken in 44 countries and his top three topics are: Digital Leadership, Digital Reputation & Ratings, and Disruptive Innovation. His partners include Starbucks, Raytheon, Chase, Sony, National Guard, IBM, Airgas, Disney and more than 200 Universities.
Qualman is a sitting professor at Harvard & MIT’s edX labs.
HT-NEXT unites two industry leading events, Hotel Technology Forum and HTNG North America, into one immersive networking and educational event for hotel executives and solution providers. HT-NEXT is where business and technology meet.
To learn more about HT-NEXT, visit

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