Hotel Ylem Selects KEYPR as Guest Experience Technology Partner
KEYPR, a technology company whose cloud-based platform integrates the hospitality experience for guests, staff and management through mobile technology, announced a partnership with Hotel Ylem in Houston. The boutique hotel, located conveniently near the Texas Medical Center and NRG Stadium, will use the KEYPR platform to enhance their guest experience, add revenue streams and improve operational efficiency.
“When we concepted the hotel, we wanted to make sure that we provided guests with an experience that was an eclectic mix of contemporary, vintage and traditional,” said Manisha Dalwadi, Director of Design and Procurement. “Our extensive research led us to KEYPR which allows us to cater to our guests in the manner of their choosing. Today’s travelers are using technology to speed up and ease the travel journey and we want their stay at Hotel Ylem to be an extension of that.”
The KEYPR platform offers hotels multiple opportunities to delight guests, increase revenue, improve operational efficiency and access valuable performance data.
Through the KEYPR platform, Hotel Ylem will be able to take advantage of key features like:
- A custom mobile guest app which facilitates check-in and check-out, keyless entry, access to hotel services, information and amenities
- Fully customized in-room tablets which replace in-room electronics, printed collateral, compendium and also act as a powerful promotional platform
- Keyless Entry which works with existing lock systems
- GEMS, KEYPR’s proprietary back office dashboard which enables mobile services, work orders, request fulfillment and seamlessly connects back of house operations with guest needs