Hotel Management

The latest product introductions on display at HITEC 2014 were offering hoteliers next-gen ways to improve customer service and streamline operations. There were new systems for property management, connectivity, in-room technology, keyless entry, digital signage, check-in/check-out and more. Here are HT's picks for the top headlines from the show.

DIRECTV targets commercial hotel customers with two annoucements at HITEC 2014: the DIRECTV Residential Experience (DRE) is now fully available to hotels, and this summier it will be introducing an HD, head-end video solution, COM2000.

The 890 Series by Samsung includes two new curved LED TV models and a new 75-inch model, representing one of the largest TV formats in hospitality.

Launched as a Cendyn subsidiary in April, CendynONE made its HITEC debut with a cloud-based platform for creating integrated guest engagement campaigns across all platforms: email, web, display, mobile, video, social and search.

Property Management System rGuest Stay is the first in a suite of apps that Agilysys is launching on its new cloud-based rGuest platform.

InfoBoard combines airline schedules, weather, social media and property services; Flyte Systems also rolls out enhancements to EventBoard for automated, cloud-based activity displays.

Aspen Ski Company advisor shares how hotels, resorts can build a digital strategy that encourages guests to book direct.

The e-Housekeeping solution from FCS is now available with more advanced features for hotel customers worldwide.