Hotel Carmichael Caters to Latest Guest Connectivity Trends with Voice Activated Technology and Enhanced Wi-Fi

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Hotel Carmichael Caters to Latest Guest Connectivity Trends with Voice Activated Technology and Enhanced Wi-Fi

08/18/2020

Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, has been selected by Hotel Carmichael, Autograph Collection to provide its guests with the latest in in-room entertainment and virtual assistant technology with the implementation of BeyondTV alongside advanced Wi-Fi capabilities.  A newly built boutique hotel opening during summer 2020 that sets itself apart with its luxurious architectural design, Hotel Carmichael will be able to offer each guest a distinguished stay experience that is further enhanced with the latest in modern-day amenities. Through the property's partnership with HIS, this includes being able to provide instant content casting and voice control abilities, along with a seamless Wi-Fi connection for guest devices throughout the hotel.    

HIS and it cutting-edge solutions were selected by Hotel Carmichael after having established itself as a leading and trusted provider of connectivity technology with Coury Hospitality, the hotel management company responsible for overseeing the newly constructed property. By opting to implement BeyondTV along with its integration with Amazon's Alexa and Volara, a leader in voice-based solutions for the hospitality industry, the property will be capable of providing guests with an  instant ability to locate hotel information or make hassle-free service requests using only simple voice commands and without having to come into direct contact with personnel. Further catering to growing demands for instant convenience and a desire to reduce unnecessary exposure to surfaces, BeyondTV's voice abilities also extend to providing complete control over guestroom television functions without the need for a remote control.

"In today's hotel environment, guests are increasingly demanding the ability to have services readily available the moment they are desired and with a minimal need for physical contact, and BeyondTV with its virtual assistant capabilities will allow us to deliver on this expectation completely once our property opens its doors," said Jamie Hopwood, General Manager at Hotel Carmichael. "With hotel guests also now accustomed to the full personalization of their content viewing options due to having multiple streaming accounts, BeyondTV with its casting abilities also ensures that guests can continue to remain in control over how their in-room entertainment experience unfolds. This is increasingly becoming a priority for hotels as guests expect to see the same sort of functionality that they now commonly find at home be mirrored within the guestroom."

As a comprehensive in-room entertainment solution designed exclusively for the hospitality industry, BeyondTV is capable of providing hotels with instant content casting abilities without the need for complex integrations or hardware replacement. With guests frequently concerned over privacy and data theft when staying at a hotel, BeyondTV significantly sidesteps the need to enter in sensitive information such as streaming service usernames and passwords. Also equipped with patented data privacy technology, BeyondTV is capable of automatically erasing all usage data upon check-out. Guests further have the option of deleting such data at any time.

 

With HIS additionally implementing a state-of-the-art Wi-Fi network at Hotel Carmichael, guests will also be assured of their ability to connect multiple devices and still receive a fast internet connection.  This was achieved by strategically placing advanced Ruckus access points throughout the property, ensuring a strong and consistent signal within all on-site areas.