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Highpointe Hotels Utilize Mobile Dashboards with STR Stats for Competitive Advantage

8/15/2014
Highpointe operates 15 hotels in 3 states. Its properties are primarily Hilton, Marriott and Wyndham brands that include Hampton Inn, Homewood Suites, Residence Inns and Marriott Courtyard flags. All of Highpointe’s GMs use tablets and Execuvue Reports to be totally mobile and stay current on property operations. The Aptech Execuvue solution helps managers automatically gather data from all of the company’s separate hotel property management systems daily and combine it with each property’s STR comp-set information. Aptech merges the data, analyzes it, and creates interactive reports and mobile tablet dashboards for every property. Each GM has a daily snapshot of his or her financial performance, labor costs against budget, guest satisfaction reports and their STR comp set comparisons on one screen.
 
Having Highpointe’s operational and performance information in one place is particularly valuable when property owners and partners come to GMs with questions. Highpointe also worked with Aptech to create mobile-friendly reports for its GM tablets. With Aptech’s Active Reports on their tablets, GMs can check department performance on interactive reports. They can touch the screen to highlight specific areas, or open a comment box to send an email to a specific staff member for clarification. This lets them manage by the numbers faster, and quickly interact with our corporate offices or their properties.
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