HCN and Intello Team Up to Bring Contactless Communication Solutions to the Hospitality Industry

Michal Christine Escobar
Senior Editor, Hotels

The Hotel Communication Network ("HCN") and Intello Technologies ("Intello") have joined forces to deliver essential services necessary to cope with the changing landscape of the pandemic, establishing a "new normal" that will assist hoteliers and others in the lodging industry. HCN is the leader in the burgeoning guestroom tablet space, offering a contact-free "command center" for every guest. Intello is the leader in WiFi gateway installation and management. Together these joint forces offer a one stop shop for guest communication, transactions, and entertainment.

The HCN tablet platform is already a focal point for guest communication and interaction, with features like Guest Choice, Guest Check-out, and DineIN supported by voice control, making these features, and more, truly "contactless". "We are honoured to be partnering with Intello, the leader in hospitality WiFi in Canada," says Kevin Bidner, CEO of HCN. "We share a common philosophy of delivering unrelenting support and innovation for our clients, and through this partnership we have significantly expanded the scope."

Intello has been delivering technology solutions for the hospitality and lodging industries since 2003 and is the de facto leader in Canada for WiFi installations and support for many hotels and brands. Intello is also innovating with hosted VoIP PBX & IPTV solutions to offer a complete end-to-end solution with HCN and other partners. "We are excited about the partnership with HCN thus enabling a one stop shop for our clients and offering the ideal solution in these demanding times," states Samuel Schmidt, CEO of Intello. "These are challenging times and it takes innovators like Intello and HCN to deliver what the industry needs.".

Together HCN and Intello offer a powerful response to the current pandemic. Now is the time for such an alliance and now is the time to prepare for the "new normal".

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