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Guapo's Adds Online Ordering, Line Management Software

This Virginia restaurant is using Digital Diner’s wait line and reservation management features and online ordering solution.

Guapo’s, a multi-unit establishment in Northern Virginia has selected its Digital Diner software for use in its nine locations. The Tex-Mex restaurant has gone live with the software in its Herndon and Fair Lakes, Va., locations with the rest to follow in the upcoming weeks.

Guapo’s Restaurant, which first opened its doors almost 29 years ago, has expanded  in Fairfax County and offers in house dining, takeout, delivery and catering.  The owners were looking for an efficient solution that could be monitored across the board. They sought an all in one software solution that could meet the day-to-day front of house management needs as well as could offer their customers the ability to order online.

They opted to utilize Digital Diner’s wait line and reservation management features and well as their online ordering solution.  In addition to “in house” online ordering, Digital Diner offers 3rd party platform integration, which allows restaurants such as Guapo’s to continue to employ the marketing power behind third party platforms like DoorDash or Grubhub in conjunction with offering their own online ordering presence.  The beauty in this is that all of the customer data is located in one spot and all orders go to the POS thereby eliminating manual order errors.

Guapo’s also plans to use Digital Diner’s Delivery As A Service (DAAS), which provides the restaurant with delivery drivers on demand thereby eliminating the need to hire and manage drivers.


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