Family Casual Dining

2012 POS Software & Hardware Showcase
The point-of-sale is perpetually evolving in order to keep up with customers' increasing demands for speed, efficiency and top-notch service. Covering tableside applications, cloud-based solutions, iPad software, online ordering and more, this annual supplement showcases the latest software and hardware solutions that will revolutionize the point-of-sale.
Feds Offer Best Practices for Customer Privacy
As hospitality industry operators collect information from an increasing number of touch points, the Federal Trade Commission is calling on companies to self-regulate use of customer data in order to protect privacy.

The Next Level of Labor

Mobile apps, wage monitoring and business intelligence tools are changing the way operators manage workforces. From employee portals and performance tracking to mobile timecards and productivity analysis, today's systems are providing more options for operators to manage labor at a much deeper level.
Turning Potential Into Power

Knowledge is power, but only if you use it. The challenge facing the hospitality industry goes beyond merely connecting with guests on social channels, but how to turn information from those connections into actionable CRM data.
Online Tool Streamlines Event Management

Heartland Brewery safeguards against losing potential event clients with Imbookin.com. The restaurant, which has seven locations in Manhattan and books about 1,000 events a year, uses the online tool to boost its business while decreasing labor.
Cloud Tech is the Today and Tomorrow of Hosted Hospitality

The hospitality industry as a whole should embrace the benefits of cloud technologies as services ranging from human resources to business intelligence all have cloud-based options.
Harnessing & Profiting From Social Media Intelligence

The next wave in customer engagement is social customer relations management. As more formal tools emerge to build brand awareness and identify influential customers, many leading companies are taking a more proactive approach to utilize social media by customizing offers based on activity in order to increase loyalty and sales.
HT Opens Nominations for 2012 Breakthrough Awards

Hospitality Technology is now accepting nominations for the 2012 Breakthrough Awards, to be presented at the Restaurant Executive Summit.
Must-Read POS Stories from May: Chip & Pin Payments, PCI Tip Sheet for Tablet POS and Mobile Apps for Ordering Up Loyalty

Hospitality Technology magazine takes a look back at the top point of sale stories from May. Executives at MURTEC discuss moving the POS to the cloud, the PCI Council releases a tip sheet for tablet POS, HTNG sets specs to standardize interfaces between the POS and PMS, and much more.
Five Guys Burgers Looks to MobileCamViewer for Live Restaurant Monitoring

Mobile surveillance application from mobiDEOS frees director of surveillance operations to monitor business activity from any location accounts

2012 POS Software & Hardware Showcase

Feds Offer Best Practices for Customer Privacy

The Next Level of Labor

Turning Potential Into Power

Online Tool Streamlines Event Management

Cloud Tech is the Today and Tomorrow of Hosted Hospitality

Harnessing & Profiting From Social Media Intelligence

HT Opens Nominations for 2012 Breakthrough Awards

Must-Read POS Stories from May: Chip & Pin Payments, PCI Tip Sheet for Tablet POS and Mobile Apps for Ordering Up Loyalty

Five Guys Burgers Looks to MobileCamViewer for Live Restaurant Monitoring