The beauty of Conversational Messaging is that it helps brands engage their customers at every stage of the customer journey: creating awareness, building consideration, fructifying it into purchase, and ensuring delight.
Several of the industry’s leading hotel owners and operators contributed to ‘The Definitive Guide to Hotel Forecasting in 2023’ by sharing data and best practices they’ve learned throughout the process.
Hoteliers are constantly asked to sift through growing volumes of complex data to make sound business decisions. But to get the most out of that data, they need to track the right metrics. Here are three examples of how hospitality organizations can do just that.