Data & Analytics

Transforming the Customer Experience with Conversational AI
The beauty of Conversational Messaging is that it helps brands engage their customers at every stage of the customer journey: creating awareness, building consideration, fructifying it into purchase, and ensuring delight.
HRI Hospitality Leverages Knowland’s Portfolio Capture to Gain a Unified View of Meetings and Events Performance Across its Portfolio
Industry’s first meetings and events solution for management companies and ownership groups.

Data & Analytics
Knowland Expands Presence in the Middle East
Rapid regional growth and demand from major global chains spur expansion of leading business intelligence provider into Doha, Qatar.
Artificial Intelligence / AI
Survey Finds 73% of Hospitality IT Decision Makers Say AI/ML Leads their IT/Business Strategy
A February 2023 Rackspace Technology survey reveals that 63% of respondents are using AI/ML for data analysis, followed by 55% using it for product lifestyle management, and 51% as a driver of innovation.
MURTEC (Multi-Unit Restaurant Technology Conference)
Join Us Live at MURTEC: How to Apply Moonshot Thinking to Real-World Challenges
Get inspired by this keynote featuring futurist Obi Felten, CEO, Flourish Labs; Head of Getting Moonshots Ready for Contact with the Real World, Google X (2012-2021)
MURTEC (Multi-Unit Restaurant Technology Conference)
At MURTEC: Tattle to Demonstrate How Understanding Store-Level Guest Insights Can Lead to Increased Revenue
Attendees interested in unlocking proven ways of turning guest sentiment into actionable items that can drive sales at a more than 80% confidence, can visit Tattle leadership at Booth 118 for a demonstration.
Data & Analytics
How Remington Hotels Helps Data Make Sense
REMi, a proprietary analytics platform, helps owners, GMs and divisional vice presidents easily understand forecasts, budgets, sales efforts, inbound leads and more.
Security -- Physical
How Data from Physical Security Systems Can Improve Operations and Guest Experience
Physical security system data can be used as more than just a tool to respond to crime or a necessary expense to keep assets and people safe. It can become a core element in the digital transformation of organizational processes.
Takeout and Delivery
Chowly Debuts Restaurant Control Center
This new tool serves as a centralized hub for integrations and empowers restaurants with consolidated data, business insights, and greater control to boost revenue and long-term growth.
Revenue Management
Why Aren’t Hoteliers Talking About the Industry’s Most Valuable Metric: GOPPAR?
RevPAR gets all the love, but it’s a vanity metric that blinds the industry to its bigger problems such as the cost of running a property.
Catering
CASE STUDY: Loews Hotels & Co Realizes Highest Catering Revenues in Company History
Brand partners with IDeaS to create a meetings and events optimization engine that delivers automated forecasts and helps revenue managers strategize better.
Cloud Computing
Unified Office Receives Patent for its Concierge Portal Offering for the Hospitality Industry
In-room concierge service platform for hotels monetizes rooms, improves operations, and provides an exceptional guest experience.
Hotels
fanz.io Launches Hospitality Commerce Platform
Technology start-up fanz.io launches hospitality commerce platform to help turn guest interactions into rewarding experiences.
Data & Analytics
Repay Debuts Integrated AP Automation for HelloGM
The integration will enable hospitality operators, owners and executives that use HelloGM to streamline accounts payable processes and securely pay vendors and suppliers for multiple properties.

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