Manual reconciliation of OTA data is fraught with errors and inefficiencies. Learn how automation can streamline processes and safeguard your bottom line.
The transition from generic services to hyper-personalized experiences hinges on an organization's ability to collect, analyze and activate customer intelligence.
Mary Young Mapes, Senior Director of Hospitality & Customer Support, Tock, was presented with Hospitality Technology’s Top Women in Restaurant Technology Innovator Award at MURTEC 2024.
Explore how hotels and restaurants can stay ahead of the competition by optimizing first-party data, enhancing co-branding efforts with privacy technology, and creating comprehensive customer profiles for a successful and innovative busy season.
As customer demand and expectations surge this summer, travel and hospitality businesses face a pivotal moment. Effectively leveraging Generative AI (Gen AI) can help them meet these challenges head-on.
Amadeus harnesses the power of Generative Artificial Intelligence through its partnership with Microsoft to simplify a hotelier’s ability to search and understand business intelligence data using chatbot functionality.
Property level data from Visual Matrix PMS is now accessible through the Hapi Integration Platform, and Sonesta International Hotels is already capitalizing by delivering real-time data into their Customer Data Platform.
Smart digital signage offerings span interactive kiosks, menu boards, large-scale LED video walls, and technology platforms for capturing and monetizing insights and performance metrics.