COVID-19 / Coronavirus

Chris Nassetta reflects on the challenges of 2020 and his optimism for the return of the Golden Age of Travel.

Brand equity is what really drives loyal customers, the 20% which represents 80% of your hospitality business.

Soon hotel tech will enable guests to text for room service, ask Alexa to set-up a private tour of a nearby nature center and empower staff members to respond to requests in real-time via chat.

Cleanliness, sustainability, and in-room fitness will remain key priorities for hotel guests in the coming year.

In this episode of HT Talk, HT's senior editor - restaurants, Anna Wolfe, caught up with Jon Taffer as he was preparing to open the first Taffer's Tavern, in Alpharetta, Georgia.

This year’s HT-NEXT conference took place “online everywhere” on December 1 through 3.

With the right order ahead, curbside, and contactless payments tech, restaurants can steer customers away from, or reduce reliance on, third-party delivery.

Acqualina Resort & Residences has been recognized by the Global Biorisk Advisory Council, a division of ISSA — The Worldwide Cleaning Industry Association for increasing best practices and protocols for sanitation.